Privacy Policy

At NucleoStudio we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website.

1. Information We Collect

  • Contact form: When you write to us through the form or the quote button, we ask for your name, phone number, email address and the message you wish to send. This data is used to respond to your inquiry and is not used for commercial purposes unrelated to it or shared with third parties, except as explained in section 3 about ad measurement, and only if you accept cookies.
  • Browsing data: We measure how the site is used (for example, pages visited, time on page, approximate location and device type) with our own analytics tool that does not use cookies and, only if you accept cookies, with Google Analytics, Google Ads, Meta Pixel and Microsoft Clarity. We also use Google Search Console. This data helps us improve the user experience and optimize our services.

2. How do we use your information?

  • To respond to your inquiries and requests submitted through the contact form.
  • To analyze website usage in order to improve our content and services, and to measure the results of our advertising campaigns.

3. Data sharing and third-party services

  • We do not sell or rent your personal information. When you accept cookies, browsing data is processed by Google (Analytics and Ads), Meta and Microsoft under their own privacy policies. In addition, if you accept advertising cookies and submit a form, Google Ads receives your name, phone number and email (when we capture it) hashed, solely to measure whether an ad led to your inquiry (enhanced conversions). If you reject cookies, this data is not sent to Google. Our own analytics does not share data with third parties.

4. Cookies and tracking technologies

  • Our own analytics (Umami): measures visits in aggregate, does not use cookies or store identifiers in your browser, and is always on.
  • Analytics and advertising (Google Analytics, Google Ads, Meta Pixel and Microsoft Clarity): they use cookies to measure the site and our ads and, in the case of Clarity, to produce heatmaps and session recordings. They only turn on if you click “Accept” in the cookie notice. If you click “Reject” or make no choice, Meta Pixel and Clarity do not load and Google tags only send signals without using cookies.
  • Your choice is saved in your browser and you can change it at any time from “Cookie preferences” in the page footer. If you already accepted, you can also delete cookies from your browser settings.
  • We also use a technical session cookie (PHPSESSID), which is necessary for the site to work.

5. User rights

  • You have the right to access, rectify or delete the personal data you provided through the contact form. To exercise these rights, write to us at our email address.
  • We do not carry out automated profiling or request sensitive data.

6. Data security and retention

  • We implement technical and organizational security measures to protect your personal information against unauthorized access, loss or alteration.
  • We only keep your data for as long as necessary to respond to your inquiry or to comply with legal obligations.

7. Changes to the privacy policy

  • We reserve the right to update this policy to reflect changes in legislation or in our processes. We recommend reviewing it periodically.

8. Contact

  • If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: info@nucleostudio.com